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An appraisal of big data analytics in investment banking decision-making: a case study of Heritage Bank

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Background of the Study
Big data analytics enables investment banks to harness vast amounts of data for better decision-making by uncovering patterns and trends that traditional analysis might miss. Heritage Bank has adopted big data analytics to enhance its investment strategies, risk management, and customer insights. By leveraging data from market transactions, customer behavior, and macroeconomic indicators, the bank aims to improve forecasting accuracy and operational efficiency (Chinwe, 2023). The use of advanced analytics platforms and machine learning algorithms has allowed Heritage Bank to develop predictive models that inform trading strategies and risk assessments in real time. These initiatives are critical in a competitive market where rapid decision-making can provide a significant edge. Despite these advantages, challenges such as data quality, integration of disparate data sources, and the need for specialized analytical skills remain prevalent. This study appraises the role of big data analytics in improving decision-making processes within Heritage Bank’s investment banking division, evaluating its impact on operational performance and competitive positioning. The research utilizes internal analytical reports, case studies, and performance data to identify both the benefits and limitations of current big data initiatives and to suggest potential improvements for future adoption.

Statement of the Problem
Heritage Bank faces challenges in fully leveraging big data analytics due to issues related to data quality and integration. Disparate data sources and inconsistent data standards result in fragmented information, which hinders the development of reliable predictive models (Olu, 2023). Additionally, the bank’s legacy systems may not fully support the processing demands of big data analytics, leading to inefficiencies and delayed insights. The shortage of skilled data analysts further complicates the extraction of actionable insights, ultimately affecting decision-making and risk management. These challenges reduce the potential benefits of big data analytics in enhancing investment banking performance and maintaining a competitive edge. This study seeks to examine the limitations of current big data practices at Heritage Bank and propose strategies to improve data integration, model accuracy, and analytical capacity, thereby optimizing decision-making processes.

Objectives of the Study
– To evaluate the impact of big data analytics on decision-making in Heritage Bank’s investment banking division.
– To identify challenges related to data quality, integration, and skill gaps.
– To recommend strategies for enhancing the effectiveness of big data analytics.

Research Questions
– How does big data analytics improve investment banking decision-making at Heritage Bank?
– What are the primary challenges affecting data quality and integration?
– What measures can improve analytical capabilities and decision accuracy?

Research Hypotheses
– H1: Big data analytics significantly enhances decision-making accuracy.
– H2: Data quality issues negatively impact the effectiveness of predictive models.
– H3: Enhanced integration and training improve big data outcomes.

Scope and Limitations of the Study
This study is confined to Heritage Bank’s investment banking division, using internal analytical reports, historical data, and expert interviews; limitations include access to proprietary data and rapidly evolving analytical technologies.

Definitions of Terms
Big Data Analytics: The process of analyzing large datasets to uncover patterns and insights.
Predictive Models: Statistical techniques that forecast future events based on historical data.
Data Integration: The process of combining data from multiple sources into a unified view.





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